CONTINUOUS IMPROVEMENT, QUALITY
& PERFORMANCE POLICY
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Our
Commitment
Multiskilled is committed to providing
the highest reasonable standard for Quality and
Performance for all our activities.
We see Quality & Performance as fundamentally
dependant on Continuous Improvement & Personnel
Development, thus the latter will be a base in
our culture and the way we do things.
Our framework will value our staff, provide a
fulfilling working environment that invites and
acknowledges staff contribution and builds organisational
effectiveness.
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| The Core concerns
are:
- Making design errors
- Inapproriate, unclear, erroneous deliverables
- Non compliance with requirements
- Not clear of, or acting towards the Desired
Outcomes
- Not adjusting to changes in needs & expectations
- Not focusing on appropriate priorities
- Not meeting our comitments
- Not learning from experience
What Multiskilled will do
- FACILITATE UNDERSTANDING by sharing information
and education.;
- Provide you accessible, up-to-date, necessary
INFORMATION AND GUIDANCE.;
- Clearly communicate ACCOUNTABILITIES &
RESPONSIBILITIES from this policy.;
- CONTINUOUSLY IMPROVE policy & processes
by consulting all stakeholders.;
- Appropriately CONSULT and involve you.;
- Be INNOVATIVE in both the way we work and
with the solutions we provide.;
- Provide appropriately QUALIFIED EXPERTISE
to support our policies.;
What you should do
- STOP & THINK. Follow our values &
plan for quality & performance.;
- Be ALERT TO CHANGES in the needs and desires
of stakeholders.;
- COMMUNICATE with your Team Leader, concerns,
ideas & experiences.;
- Get PERSONALLY INVOLVED so we act to achieve
high quality and performance.;
- Take the INITIATIVE and act to improve our
business, its deliverables and you ;
- UNDERSTAND AND CONTRIBUTE to achieving Multiskilled’s
goals.;
- COMPLY with the governance of Multiskilled
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